Geico fined $120,000 for credit-scoring violations
Washington Insurance Commissioner, Mike Kreidler, “fined four Geico insurance companies a total of $120,000 for using an unapproved scoring model to evaluate and offer personal auto coverage to consumers in 2004″ according to a press release on the Insurance Commissioner’s website.
Kreidler said the four companies failed to comply with changes in insurance-scoring requirements – including the use of credit history – enacted by the 2004 Legislature. The result was that during a five-month period ending in November 2004, a total of 24,000 policies were evaluated under an unapproved insurance scoring model in violation of the newly enacted law.
Geico says “the companies consideration of credit history adversely affected only 904 of the 24,000 policyholders scored under the unapproved model.” But Kreidler responded that, “although only a small percentage of policyholders were adversely affected, the fact remains that 24,000 policyholders were subjected to an illegal process.”
The four Geico companies have signed a consent order, agreeing to pay the fine and comply with filing requirements and insurance scoring legislation.
This did not just affect people getting quotes from Geico. Even if ‘only’ 904 policyholders were ‘adversely’ affected, Geico’s use of this credit scoring technique to select the lowest risk customers, put every other insurance company in Washington that was following the rules at a disadvantage.






